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Mobile Hotspots

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WHAT IS IT?

Need internet access at home? Try one of our unlimited high-speed T-Mobile Wi-Fi hotspots.

A mobile hotspot is a small device that can provide wireless internet access to Wi-Fi capable devices such as tablets, laptops, and smartphones. Each mobile hotspot offers unlimited data, and can provide Internet access in any location covered by T-Mobile’s cellular service.

Salem Public Library lends hotspots that utilize the T-Mobile network. A strong cellular signal is needed to use a hotspot.

If you’re in a location where you can’t get cell phone service, there’s a good chance the hotspot will not work either. Check the T-Mobile coverage map for your location.

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WHAT IS INCLUDED?

  • Franklin T10 T-Mobile hotspot

  • Carrying case

  • USB-C charger

  • Instruction sheet

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HOW DOES IT WORK?
HOTSPOT OVERVIEW

 

HOW TO TURN ON THE HOTSPOT

  • Press and hold the power button for a few seconds until the display says “Welcome“.

  • After a few seconds, “Please wait…” will appear on the display.

  • Then you’ll see the network strength bars, LTE, T-Mobile, and the battery status.

  • The power button blinks green when the device is on.

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HOW TO CONNECT YOUR DEVICE TO THE HOTSPOT’S WI-FI NETWORK

On your Wi-Fi enabled device, search for available Wi-Fi networks:

From a Windows computer:

  • Left-click Wireless Network Connection on the task bar to view available networks.

  • Choose the hotspot name listed on the device from the list of available networks and enter the password listed on the device.

From a Mac computer:

  • Select System Preferences > Network.

  • Choose the hotspot name listed on the device from the list of available networks and enter the password listed on the device.

From an iOS device or Android device:

  • Go to Settings > Wi-Fi.

  • Choose the hotspot name listed on the device from the list of available networks and enter the password listed on the device.

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HOW TO TURN OFF THE HOTSPOT

  • Press and hold the power button for a few seconds until the display says “GOODBYE“.

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HOW TO CHARGE A HOTSPOT

  • Use the included USB-C charger in the carrying case.

  • Note: Please don’t overcharge the hotspot or leave it plugged the entire time. When fully charged, the hotspot should have 8-10 hours of battery life before it needs to be recharged. It takes 3-5 hours to fully charge a low battery. Overcharging can cause significant damage and/or loss of life to the battery.

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WHEN A HOTSPOT IS IN YOUR CARE…

  • Do not expose the hotspot to extreme hot or cold temperatures (ex: don’t leave it in your car).

  • Do not remove the SIM card from the hotspot for any reason.

  • Use safe Internet practices. You can learn more about Internet safety on GCF Global’s site: https://edu.gcfglobal.org/en/internetsafety

  • Any use of the hotspot for illegal purposes, unauthorized copying of copyright-protected material in any format, or transmission of threatening, harassing, defamatory or obscene materials is strictly prohibited.

  • SPL is not responsible for any liabilities, damage or expense resulting from misuse of the hotspot, connection of the hotspot to other electronic devices, information accessed using the hotpot, personal information that is shared over the Internet, or any loss of data resulting from use of the hotspot.

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HAVING TROUBLE CONNECTING TO THE HOTSPOT?

  • Restarting both your Wi-Fi-enabled device & the hotspot by turning them off and then back on again often resolves issues.

  • Try moving the hotspot to a different location to see if it improves the signal strength.

  • Check the settings on your device to verify that Wi-Fi is turned on.

  • If a hotspot is inactive for more than 10 minutes, you’ll need to press the power button to connect.

  • Make sure the hotspot is not more than 30 feet away from your device. The connection strength will be weaker if your device is farther away from the hotspot.

  • If you have any other questions or concerns, please contact us.

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WHAT DO YOU NEED TO USE IT?

  •  A device that can connect wirelessly to the Internet.

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WHAT ELSE DO YOU NEED TO KNOW?

  • This item may be borrowed for one week and can’t be renewed.

  • Borrower must be a SPL patron aged 18 or older with an account in good standing (no unresolved bills).

  • This item must be returned to the SPL circulation desk  (not in a book drop).

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